Shipping & Delivery Policy

Effective Date: April 5, 2025
Last Updated: April 5, 2025

At The Success Mantras, we are committed to delivering your spiritual and cultural treasures quickly, safely, and reliably. This Shipping & Delivery Policy outlines how we process, dispatch, and ship your orders, both domestically and internationally.

1. Order Processing Time

  • All orders are processed and dispatched within 2–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

  • Domestic Shipping (India):
    Estimated delivery within 3–7 business days depending on the location.

  • International Shipping:
    Estimated delivery within 7–21 business days, subject to customs clearance and destination country regulations.

Note: Delivery times may vary during peak seasons or due to unforeseen circumstances.

3. Shipping Charges

  • Shipping charges are calculated based on weight, dimensions, and delivery location, and will be displayed at checkout.

  • Free shipping may be offered during special promotions or on qualifying orders.

4. Shipment Tracking

  • Once your order is dispatched, a tracking number will be sent to your registered email and/or WhatsApp.

  • You can track your order using the link provided or by contacting our support team.

5. Packaging

  • All items are securely packed using high-quality, eco-friendly materials to ensure they reach you in perfect condition.

  • Fragile products like idols and handicrafts are double-packed and cushioned for extra protection.

6. International Shipping & Customs

  • We offer worldwide shipping with real-time tracking.

  • Import duties, customs taxes, or additional charges (if applicable) are to be paid by the customer as per their country’s regulations.

  • Please ensure your shipping address and contact details are correct to avoid delays or lost packages.

7. Delivery Issues

  • If a shipment is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery.

  • We will initiate a resolution process that may include replacement, refund, or re-shipping, depending on the situation.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept, the buyer will be responsible for:

  • Re-shipping charges (if applicable)

  • Any return costs incurred

Need Assistance?

If you have any shipping-related queries, reach out to our customer support team:

📞 +91 9717424223
📧 rb@thesuccessmantraas.com | om@thesuccessmantraas.com
🌐 www.thesuccessmantraas.com