Refund and Cancellation Policy

Effective Date: April 5, 2025
Last Updated: April 5, 2025

At The Success Mantras, we strive to ensure complete customer satisfaction with every purchase. This Refund and Cancellation Policy outlines the conditions under which you may request a return, refund, exchange, or cancellation.

1. Order Cancellation Policy

  • Orders can be canceled within 24 hours of placement without any penalty.

  • To cancel your order, please contact us immediately at rb@thesuccessmantraas.com or call us at +91 9717424223.

  • Cancellations will not be accepted once the order has been shipped.

2. Return Policy

We offer 7-day hassle-free returns for the following conditions:

  • You received a damaged, defective, or incorrect item.

  • The product is unused, in original packaging, and accompanied by proof of purchase.

Note: Products such as idols, pooja items, and personalized products are not eligible for returns unless damaged during transit.

To initiate a return, email us at om@thesuccessmantraas.com within 7 days of delivery with:

  • Order number

  • Description of the issue

  • Clear photos or videos of the product and packaging

Once verified, we will coordinate a pickup or provide instructions for return shipping.

3. Refund Policy

  • Once your returned product is received and inspected, your refund will be processed within 5–7 business days.

  • Refunds will be credited back to your original method of payment.

  • In case of prepaid orders, the shipping charges (if any) will be refunded along with the product cost if the fault lies on our side.

  • Cash on Delivery (COD) orders will be refunded via bank transfer.

4. Exchange Policy

  • Exchanges are available for defective or damaged items only.

  • If you wish to exchange an item, contact us within 7 days of delivery with your order details and issue.

  • We will ship the replacement item once the original is received and inspected.

5. International Orders

  • We ship worldwide with secure and trackable delivery.

  • Due to customs regulations, international orders are not eligible for return or refund, unless the item arrives damaged.

  • Import duties or customs fees (if any) are the responsibility of the buyer.

6. Packaging and Condition

All returned products must be:

  • In original condition with tags and packaging intact

  • Not used, washed, or damaged by the customer

Products not meeting the above conditions may not be eligible for a refund or exchange.

Need Help?

For all refund, return, and cancellation-related queries, please contact:

📞 +91 9717424223
📧 rb@thesuccessmantraas.com, om@thesuccessmantraas.com
🌐 www.thesuccessmantraas.com